We have tried to explain things in a simple and transparent manner, but if you have any questions regarding your privacy and how we handle your Personal Information please contact us.
INFORMATION WE COLLECT FROM YOU AND HOW WE COLLECT IT
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
HOW WE STORE YOUR PERSONAL INFORMATION
Our store is hosted on Shopify Inc who provide us with the ecommerce platform that enables us to sell our products and services to you. Your Personal Information is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.
Style The Nursery do not store your credit card details.
HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We only keep your data for as long as is necessary to fulfill the original purpose(s) of collecting it and to comply with our legal or regulatory obligations. Information that you consent to us collecting for specific marketing purposes will be retained unless and until you notify us that you no longer wish to receive this type of communication and request that we delete your information.
SHARING YOUR PERSONAL INFORMATION
We do not sell, share, or otherwise transfer your personal data to any third parties other than as follows:
We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Depending on your marketing preferences we may email you with news regarding products and offers that may interest you. We will only do so if you have signed up to our newsletter, and you may opt out at any time by using the 'Unsubscribe' link included in any email. If you do opt out of marketing, this does not apply to order information and we may still email you with service information (i.e. order and delivery confirmations).
THIRD PARTY LINKS
Your rights regarding your Personal Information are as follows:
You can request access to the Personal Information we hold about you. We will respond to this request within 30 days unless there are exceptional circumstances.
You can correct or update your Personal Information, or request that we do so on your behalf if you are unable to carry this out yourself. To update your marketing preferences you can click 'Unsubscribe' at the bottom of any email you receive from us.
You can request that your Personal Information is deleted by contacting us as detailed below. Please note that we may maintain information regarding individual transactions in order to fulfill the associated order and comply with regulatory obligations.
If you wish to raise a complaint regarding our handling of your Personal Information please contact us as detailed below. If you are not satisfied with how we resolve your complaint you can contact the Information Commissioner's Office (ICO).
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org